Job Description
SUMMARY DESCRIPTION :
Ensure the proper and timely movement of freight and information while providing an exceptional customer service within the Distribution department.
WHAT YOU DO:
Tasks and Duties
This section lists job-specific tasks and duties such as the ones listed below that are completed on a regular basis by the employee. This list may be edited to the specific job role.
- Daily process and input of all customer orders and distribution accounts.
- Provide daily operational reports that are accurate and timely.
- Generate all related paperwork and necessary information required for customer work orders checks all orders for special requests and posts inventory records.
- Perform accurate and timely data entry for receiving order allocation shipping and inventory management.
- Rate domestic transportation bills.
- Trace orders as required and notifies customers of any activity concerning their order.
- Ensure accurate and timely client and vendors billing.
- Maintain damage records and backorder logs.
- Provide warehouse staff with necessary documents and information needed to complete receiving and to ship orders.
- Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit information.
- Maintain strong relationships with vendors (trucking companies and others).
- Provide support with other miscellaneous projects filing and research
- Compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements.
- Escalation of problems to Management when necessary
Physical Demands
This section lists physical demands required of this job and may be edited to the specific job role
- Use of standard office equipment - computer with keyboard and mouse phone fax/copy/scan machine etc.
- Write with pencil/pen/marker
- Functions performed primarily while seated at desk
Qualifications :
This section lists desired qualifications of this job and may be edited to the specific job role:
- Understanding transportation process of all models is a plus
- Hazardous Materials certification (preferred)
- Good computer skills (e.g. MS Excel MS Word)
- Fluent in English
- 6 months to 1-year related experience and/or training; or equivalent combination of education and experience
- Meet company standards of 52 hours training per year including as needed management/leadership training
- Excellent organizational skills time management skills in addition to a professional manner
- Positive and willing to help attitude
- Effective interpersonal skills including proven abilities to listen comprehend effectively communicate clearly and concisely obtain positive results
Additional Information :
Expeditors offers excellent benefits:
- Paid Vacation Holiday Sick Time
- Health Plan: Medical
- Life Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
- Employee Referral Program Bonus
Remote Work :
No
Employment Type :
Full-time
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